Keen Energy Inc ("Keen Energy," "we," "us") respects your privacy. This policy explains what
information we collect through keenenergyusa.com, how we use it, and the choices you have.
Information We Collect
- Information you provide: when you request an estimate or contact us, we collect your name, email address, phone number, the service you're interested in, and any message you include.
- Usage information: we use Google Analytics to understand how visitors use our site (pages viewed, approximate location, device type). Google Analytics sets cookies and collects data as described in Google's Privacy Policy.
- Chat: if you use the chat widget, your conversation and any details you share are processed by Tawk.to, our chat provider, per Tawk.to's Privacy Policy.
How We Use Your Information
- To respond to your inquiry and provide the estimate or analysis you requested
- To communicate with you about your project
- To understand how our website is used and improve it
- To comply with legal obligations
What We Don't Do
- We do not sell your personal information.
- We do not share your information with third parties for their own marketing.
- We share information only with service providers who help us operate this website and respond to inquiries (such as our form-processing, analytics, and chat providers), and only for those purposes.
Your California Privacy Rights
If you are a California resident, the California Consumer Privacy Act (CCPA/CPRA) gives you the right to:
- Know what personal information we have collected about you
- Request that we delete your personal information
- Request that we correct inaccurate personal information
- Not be discriminated against for exercising these rights
To exercise any of these rights, call us at (949) 877-8008. We will verify your request and respond within the timeframe required by law.
Cookies
Our site uses cookies set by Google Analytics to measure site usage, and by Tawk.to to operate the chat widget. You can block or delete cookies in your browser settings; the site works without them.
Data Retention & Security
We keep inquiry information for as long as needed to serve your project and meet legal requirements. We use commercially reasonable safeguards to protect the information we hold.
Changes to This Policy
We may update this policy from time to time. The effective date above reflects the latest revision.
Contact Us
Keen Energy Inc
Phone: (949) 877-8008
Licensed C-10 Electrical Contractor · CSLB #1137888
